Uptown Dog Service

Frequently Asked Questions

Frequently Asked Questions

Please contact us if you have any additional questions.

How do I pay?

We accept checks, cash or credit cards via pay pal. All checks should be made payable to Uptown Dog Service.

How much notice is needed for cancelation?

24 hrs notice to cancel any services. If canceled under 24hrs, charges will still apply.

Do you have any References?

Yes. Upon request we will provide a list of satisfied clients including phone numbers and emails.

How are gratuities handled?

Showing appreciation for a job well done is both greatly appreciated and graciously accepted. You can include gratuity with your payments or give them directly to your dog walker/sitter.

Are you Bonded & Insured?

Yes. We are bonded and insured and will provide documentation during the initial consultation visit.

Will my dog be walked during extreme temperatures?

This depends on the temperature and the dog. We will review unanticipated conditions during the initial consultation.

What time will you visit my Dog?

During the initial consultation visit, we will determine what time works best for your schedule.